Help & Important Information
Please review the following information before contacting support:
• Phone, iPad, and iPod Touch devices running iOS 8+
• Android phones or tablets with access to the Google Play Store running Android 4.1+
• Chrome OS devices with Google Play Store access
For clarity, Authors Direct is not available on Kindle, Kindle Fire, PC, Mac, or Windows devices at this time.
How Does This Work?
- Audiobook Delivery: After purchase, your audiobook(s) will be available for listening in the free Authors Direct mobile application on iOS and Android.
- Your Authors Direct Account: If this is your first purchase under this email address, an account will be made for you. Check your email for a temporary password to login to the Authors Direct.
- Please note: Due to the nature of digital products, we cannot provide refunds. All orders placed are in US Dollars.
If you're still having trouble accessing your audiobook, please use the contact form below and include the following information:
- The issue you are having & the audiobook you've purchased.
- The email address used during checkout.
- The device manufacturer & model of the device you're using to download Authors Direct.
One of our team members will be in contact as soon as possible. We appreciate your patience and are happy to assist.